Home Fix Fix Adobe Premiere Pro Stuck on loading ExporterQuicktimeHost.prm

Fix Adobe Premiere Pro Stuck on loading ExporterQuicktimeHost.prm

If you use Adobe Premiere Pro, you may encounter some kind of error now and then. One such error is the Adobe Premiere Pro stuck on the loading screen. The loading screen is usually stuck at loading ExporterQuicktimeHost.prm or loading ExporterQuicktimeHost.bundle on Mac.

As the error message indicates, this issue most likely to have occurred after installing a QuickTime player on your Windows machine.

In this article, we have listed a few quick fixes to help you resolve the Adobe Premiere Pro stuck at loading ExporterQuicktimeHost.prm or ExporterQuicktimeHost.bundle on Mac.

Fix Adobe Premiere Pro Stuck on loading ExporterQuicktimeHost.prm

1. Close Adobe QT32 Server process

If you have tried closing the Adobe Premiere Pro from the task manager only to get the stuck loading screen during the next relaunch, try closing the Adobe QT32 Server process running in the background.

Killing the said process will allow you to relaunch the programs without any issues. Here is how to do it.

Note: Mac users can open the Activity Monitor to do the same.

  1. Right-click on the taskbar and select Task Manager.
    Adobe Premiere Pro Stuck at loading screen
  2. In Task Manager, select the Adobe Premiere Pro application.
  3. Click the End Task button.
    Adobe Premiere Pro Stuck at loading screen
  4. Next, under Background Processes, locate the QT32 Server process.
  5. Select it and then click the End Task button again.
  6. Once both the process are closed, close the task manager.
  7. Try to relaunch Adobe Premiere Pro and check if the program loads without any issues.

The Adobe QT32 is a QuickTime process and, at times, can create conflict with the program. This usually happens if Premiere Pro crashes while working with a DIF file or if your antivirus is blocking the connection.


2. Remove QuickTimeHost files

If the issue persists, try removing the QuickTimeHost importer and exporter files from the installation folder. Here is how to do it.

For Windows Users

  1. Open File Explorer.
  2. Navigate to the following location:
    C:\Program Files\Adobe\Adobe Media Encoder CC 2015\Plug-ins\Common
  3. Locate and move the following files to the desktop:
    ExporterQuickTimeHost.prm
    ImporterQuickTime.prm
  4. Restart Adobe Premiere Pro and check for any improvements.
    Adobe Premiere Pro Stuck at loading screen
  5. Adobe should recreate the necessary QuickTime files during the restart.

For Mac Users

  1. Go to Applications.
  2. Right-click on Adobe Premiere Pro and select Show Package Contents.
  3. Go to Contents > Plug-ins  > Common.
  4. In the Common folder, move the following files to desktop.
     ExporterQuicktimeHost.bundle
    ImporterQuicktimeHost.bundle
  5. Restart Adobe Premiere Pro and check for any improvements.

Removing the QuickTime Host files has helped many users resolve the Adobe Premiere Pro stuck at the loading issue. If the issue persists, try the following fix.


3. Disable your Antivirus

If you have third-party antivirus installed, it may create issues with the editing program. Antivirus from AVG and Avast can be the reason why Adobe Premiere Pro is failing to load successfully.

Adobe Premiere Pro Stuck on loading ExporterQuicktimeHost.prm

  1. Avast users, right-click on the antivirus icon from the taskbar.
  2. Go to Avast Shields control.
  3. Select Disable antivirus permanently.
  4. Restart Adobe Premiere Pro and check for any improvements.

If disabling the Antivirus does the trick, then do the following.

  1. Open File Explorer and navigate to the following location:
    C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\32
  2. Make sure the Adobe QT32 Server files exist in the folder.
    Adobe Premiere Pro Stuck on loading ExporterQuicktimeHost.prm
  3. Open your Antivirus and add the Adobe QT32 Server file to the firewall’s exception list.
  4. Enable antivirus on your computer and restart Adobe Premiere Pro. The program should now open without any issues.

The Adobe Premiere Pro Stuck on loading ExporterQuicktimeHost.prm can occur due to multiple reasons. Follow all the steps and let us know which method helped you resolve the issue in comments.

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