Today in this guide you will learn how to solve the error 963 on your Android device. Recently Android users are facing an error named error 963 on their device when they are trying to download apps from Google Play Store. Swing, Appzone etc are some of those apps which are frequently displaying this error 963 while downloading. If you are also facing the same error on your Android device, then you can follow the methods given below to overcome this error.
Method 1: Clear Cache and Data of Google Play Store
This is the most common and simple method used to overcome this error, follow the steps given below:
Step 1: Unlock your Android device and Go to Settings.
Step 2: In Settings, go to Apps.
Step 3: In Apps, scroll down and select Google Play Store.
Step 4: Now in Google Play Store, Clear data and Clear Cache.
Step 5: If you are facing this error while updating any app, then you can also clear cache and data of that app too.
That’s it! you should have solved the error successfully, now retry downloading or updating apps which were showing this error.
Method 2: Unmount SD Card
If the above method didn’t work for you, here is an another useful method by which you can solve this error. Most of the users facing this error have found this method useful.
Step 1: Go to Settings.
Step 2: In Settings, Go to Storage
Step 3: In Storage, Unmount your SD Card.
If the app showing the error is installed on your SD Card, then you can first move the app to your Internal storage, and then unmount your SD Card.
Step 4: Now try re-downloading or updating the apps from Play store.
Step 5: After that, you can re-mount your SD Card.
That’s all you need to do. This method has worked for most of the users who were facing error 963, hope you too find this method useful to solve your error.
Method 3: Uninstalling Updates
Still trying to get rid of the error? Then here is the last method under this guide which you can use to solve error 963.
Step 1: Unlock your device and Go to Settings.
Step 2: In Settings, Go to Apps.
Step 3: Scroll down and Google Play Store.
Step 4: Now in Google Play Store, Uninstall Updates.
Step 5: Try downloading or updating apps from Play store.
These are the 3 methods you can try to overcome the error 963, and one of these fixes should work for you.
Do let us know if this has worked for you or if you have found an alternate fix to this problem.