Google Chrome is my go-to web browser on Windows PC that I use. However, the browser had developed a black screen issue lately. The issue is, while using Google Chrome, the screen starts to flicker as if my laptop display itself is faulty and slowly the screen becomes completely dark leaving you with no option but to restart the browser.
But, closing and restarting the Chrome browser did not solve the problem. I had to restart the PC to get it back to work. While this fix looks easy, it becomes annoying if it happens every other day, and restarting the PC in the middle of work will set off the mood.
Searching the internet did not help as all the solutions required the user to disable hardware acceleration. But, how will you disable hardware acceleration if the browser itself is completely dark?
Well, you can restart the PC and then disable hardware acceleration. But, there is an easy way out. Here is how to fix the Chrome black screen issue the easy way.
[alert-note]Note: I have also included a “disable hardware acceleration” solution in this article as a secondary fix just in case the first method is not helpful.[/alert-note]
Fix 1: Disable Display Adapter
Assuming that you are on a Windows PC, here is the solution that worked for me.
[alert-note]Note: The instructions are created based on Windows 10 PC. However, it should also work on Windows 8 and Windows 7 PCs.[/alert-note]
Since the problem was with the Chrome browser alone and related to the display, I was quite certain that some display settings might be having some issues. As it turns out, disabling the Intel display adapter from the Device Manager fixed the Chrome black screen issue on Windows 10. Here is what I did to make it work again.
On your Windows 10 PC, right-click on the Start button.
Select Control Panel from the options.
Click Hardware and Sound.
Under Device and Printers, click Device Manager.
From the Device Manager window, click and expand the Display Adapter option.
Right-click on Intel-HD Graphics and select Disable.
Click Yes when the warning message is displayed.
Close the Chrome Browser (if you haven’t already) and relaunch it.
Since we have disabled the display adapter, the black screen issue should not happen again. However, make sure you enable the display adapter once the problem is resolved.
Open Device Manager > Display Adapter.
Right-click on Intel HD Graphics and select Enable.
- Also read: 12 Essential Chromebook Shortcuts
Fix 2: Disable Hardware Acceleration in Chrome
Disabling the hardware acceleration option in Google Chrome can also fix the black screen problem. Here is how to do it.
1. Open Google Chrome.
2. Click the three-dots (Customize and Control button) on the top-right side.
3. Select Settings.
4. Click on the Menu icon on the top-left side on the Setting page.
5. Click Advanced to expand more options.
6. Scroll down and select the System.
7. Turn off “Use hardware acceleration when available” option by using the toggle switch.
Restart the Chrome browser to save the settings.
In most of the cases, these two fixes should help you fix the black window problem in Chrome. If not, try to update the Chrome browser to the latest version if available.
Click three-dots, and go to Help > About Google Chrome.
Check if any new update is available. Install the update to see if it fixes the issue. Usually, if the problem is prevalent and is a bug in the browser, Google releases an update to fix the bug. So, updating to the latest version of Chrome can be the solution as well.