While importing MP4 files to your video editor, which is Adobe Premiere Pro, in this case, you may encounter the audio out of sync issue. When I played my MP4 files imported from my Galaxy S8+, the Premiere Pro couldn’t play both the video and audio files in sync.
This is a known common issue with Adobe Premiere Pro and can occur with other video editing software as well.
In this article, we show you a couple of troubleshooting tips to help you resolve the MP4 files audio out of sync in Adobe Premiere Pro issue in Windows.
Fix MP4 Files Audio Out of Sync in Adobe Premiere Pro
1. Rename the file to MOV / Dif format
The easiest solution to resolve the audio out of sync issue in Adobe Premiere Pro is to change the video file format to MOV format. However, for this to work, you may have to download QuickTime software first.
- Download and install QuickTime from the official website.
- Once the installation is complete, restart the computer.
- Navigate to the folder where the problematic video is saved.
- Right-click on the video file and select Rename.
- Rename the file to file_name.mov.
- Hit Enter and click Yes to confirm the action.
- Open Adobe Premiere Pro, drag,, and drop the renamed video file to the timeline.
- Play the video. The video should play in sync with the audio now.
Rename to Dif format
- If changing the file extension to the MOV format did not resolve the issue, try the following.
- Make sure you have downloaded and installed the latest version of QuickTime.
- Restart your PC if you haven’t after installing QuickTime.
- Open the folder where the problematic video is saved.
- Rename the video file to file_name.dif.
- Hit enter and click Yes to confirm the action.
- Once the file is renamed, open Adobe Premiere Pro.
- Drag and drop the video file to the timeline.
- Play the video and check if the issue resolved.
Renaming the video file to MOV or dif format has allowed the users to resolve the Adobe Premiere Pro audio sync issue with MP4 files.
2. Change framerate from peak to constant
If the issue persists, even after changing the file format, try changing the video frame rate from variable to constant. To do this, you need an encoding software called Handbrake. Here’s how to do it.
- Download and install Handbrake from the official website.
- Once installed, launch Handbreak.
- Drag and drop the MP4 file with the audio sync issue onto the Handbreak timeline.
- Once loaded, open the Video tab.
- Under Framerate (FPS), select the Constant Framerate option.
- Click the Start Encode button on the top menu.
- Depending on the file size, the encoding process may take time to process the video.
- Once processed, open Adobe Premiere Pro.
- Import the newly encoded video and check if the audio and video are in sync.
Changing the framerate of your video file using Handbrake has helped many users resolve the issue. However, if you have a big file, the process can be really slow.
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